First Visit

20131112-dental-0218During your first visit to our office, our staff will provide a comprehensive exam. We’ll look at all of your mouth’s supporting structures, including your teeth, gums, jaw joints and muscles, and surrounding soft tissues of your head and neck. If you have any dental, cosmetic or pain-related concerns, discuss them with Dr. Wright at this time.

We must receive all up-to-date x-rays from your previous dentist or orthodontist to diagnose your condition—without them, we can’t know the potential issues going on in your mouth. We’ll gladly help obtain your dental records—we just may need you to first sign a records release, if required by the dental office.

We’ll also review your medical history, including a list of medical conditions, any medications taken and the dosages of each. If at all possible, bring a written list of your medications and dosages with you.

Scheduling

We provide excellent care for patients—one patient at a time. We do our very best to run on time, limiting your waiting time. However, emergency situations do arise that may delay your appointment. If this should occur, we’ll inform you of any delay and appreciate your patience and understanding.

If you’re experiencing a dental emergency or pain, call as early in the day as possible and we’ll do our best to see you that same day.

Flexibly accommodating most patients’ schedules is important to us, so our office is open Monday from 11 a.m. to 7 p.m. and Tuesday through Thursday from 7:30 a.m. to 3:30 p.m.

Insurance

We’re a preferred provider with Moda (formerly ODS) Premier Plan and Blue Cross Blue Shield, and able to bill most other insurance companies. If you have dental insurance, bring a copy of your insurance card to your appointment. Prior to your appointment, we may ask you a few questions regarding your insurance to check your eligibility and benefits.

If you have any questions regarding your benefits, feel free to contact us—however, your insurance company may be able to better answer your questions.

Billing

As a courtesy to our patients, we accept Visa®, MasterCard® and Discover®. Our office provides quality service at a reasonable cost—therefore, payment is due at the time service is rendered, unless otherwise arranged before your treatment. Any balances not covered by your insurance, regardless of the reason, are the patient’s responsibility. For your convenience, we do offer an affordable Well Credit financing option.

We mail monthly statements to patients. Insurance companies usually pay within four to six weeks following the dental service. If a balance remains, we’ll mail your monthly statement if you haven’t already paid it. Please promptly remit your payment to avoid any further charges. If the statement doesn’t reflect the insurance payment, contact us.

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